Steve Hindley 17/10/2019 Steve Hindley 17/10/2019 Contact Centre Queuing Strategies Read More General Steve Hindley 30/09/2019 General Steve Hindley 30/09/2019 Is your IVR driving people away? Read More General, Customer Experience Steve Hindley 22/08/2019 General, Customer Experience Steve Hindley 22/08/2019 A little empathy goes a long way... Read More General Steve Hindley 25/07/2019 General Steve Hindley 25/07/2019 Battle of the Bots Read More General Steve Hindley 15/05/2019 General Steve Hindley 15/05/2019 How Is Your Customer Experience? Read More Customer Experience Steve Hindley 05/11/2018 Customer Experience Steve Hindley 05/11/2018 Mind your Ps and Qs Read More Newer Posts Older Posts
General Steve Hindley 30/09/2019 General Steve Hindley 30/09/2019 Is your IVR driving people away? Read More
General, Customer Experience Steve Hindley 22/08/2019 General, Customer Experience Steve Hindley 22/08/2019 A little empathy goes a long way... Read More
General Steve Hindley 15/05/2019 General Steve Hindley 15/05/2019 How Is Your Customer Experience? Read More
Customer Experience Steve Hindley 05/11/2018 Customer Experience Steve Hindley 05/11/2018 Mind your Ps and Qs Read More